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Payments & Billing

Precautions
・Areas marked with 「※」 are required.
・Please double check all entries for mistakes.
Email Address ※
Please enter twice for confirmation.

※Please ensure that your filter settings allow for emails containing URLs to be received from the following address: @bungo-tales.com
Player Name
Date / Time of Issue ※
Month:  Day:  Hour:  Minute:
Mobile Device ※
Model Name  
OS Version  
Order Info※
Order No.  

Please check your payment confirmation emails for this number.
If you cannot find this email, please follow the links below for support.

> GooglePlay    > iOS

※Google Play Order Numbers are either 16 or 20 numerical characters.
Item Purchased ※
Error Details

※If an error was displayed, please enter the error number or error text here.
Issue Details ※