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Bungo Stray Dogs: Tales of the Lost

Lost Accounts Inquiries

・Areas marked with 「※」 are required.
・Please double check all entries for mistakes.
・The following information is required for identifying your account.
・If we have trouble identifying your account, we will contact you via the email address you have provided.
Email Address※
Please enter twice for confirmation.

※Please ensure that your filter settings allow for emails containing URLs to be received from the following address:@bungo-tales.com
Player ID to Restore
Player Name※
Player Rank※
Account Creation Date※
Date of Last Login※
Model Name of Mobile Device Used During Gameplay※

E.g.: iPhone 14, Google Pixel 7, etc.
Precise Name of Team Members

E.g.: [Armed Detective Agency] Nakajima Atsushi, etc.
Last Viewable Story

E.g.: Chapter 2 - A Certain Bomb Part 4
Last Playable Battle Area

E.g.: 1. Riverbank Stage 03
Current Marble Color or Level

E.g.: 1. White, 2. Blue, 3. Copper, 4. Silver, 5. Gold, 6. Rainbow
Number of Titles Held
Have You Made an In-App Purchase Before?※
Yes
No

※If you answered "Yes," please provide the following order information.
Order Info※
Date of Purchase
Item Purchased
Order Number

※Google Play Order Number
The number will begin with GPA and be followed by a 17 digit number.
E.g.: GPA.xxxx-xxxx-xxxx-xxxxx

Please check your payment confirmation emails for this number.
If you cannot find this email, please follow the links below for support.

> GooglePlay    > iOS
Issue Details ※